Not able to access the CUPS Printer Manager in Firefox when, or after, using a proxy server
February 16, 2015 Leave a comment
Just a quick tip if you are trying to use the CUPS Printer Manager in a Firefox browser window (http://localhost:631/) to add a printer, manage a printer or view print jobs but the brower displays a message such as ‘Connecting to 10.48.80.49…’ and eventually times out and displays the following message:
Network Error (tcp_error)
A communication error occurred: “Operation timed out”
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
For assistance, contact your network support team.
or the following message:
Unable to connect
Firefox can’t establish a connection to the server at 10.48.80.49.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
This sometimes happens to me when my laptop is connected to a corporate network and the browser is, or recently was, configured to use a proxy server. Anyway, in Firefox I select ‘Open menu’ > ‘Preferences’ > ‘Network’ > ‘Settings…’ and make sure ‘No proxy’ is selected, then I select ‘Open menu’ > ‘Preferences’ and click on the ‘Clear Now’ button for ‘Cached Web Content’ (I have to click twice to clear the cache, for some reason) and the ‘Clear Now’ button for ‘Offline Web Content and User Data’. After doing this, I can access all the CUPS Printer Manager pages in the browser again.